bd111's Privacy Policy
From the moment you open an account at bd111 through every transaction — this policy clearly sets out how your personal information is collected, used, and protected. Please read this document carefully.
1 Introduction and Overview
This privacy policy applies to the processing of personal information of users of the bd111 platform. By using bd111's website and services, you are considered to have agreed to the terms of this policy.
In this policy, "we", "our", or "bd111" refers to the organisation that operates this platform. "You" or "user" refers to any person who uses bd111's services or creates an account.
Account management, payment processing, bonuses, and other services on this platform are conducted in accordance with bd111's Terms and Conditions. The privacy policy and the terms and conditions are complementary documents.
Important: This policy may change at any time. If you continue to use the platform after a change, you will be considered to have accepted the updated policy. We therefore recommend that you review this page regularly.
2 Information We Collect
Various types of information are collected to provide services on the bd111 platform. This information is gathered from two sources: (1) information you provide directly, and (2) information collected automatically.
2.1 Information You Provide
Information you provide directly during account registration and use:
- Full name (as per National ID card)
- Date of birth (for age verification — persons under 21 years of age cannot register)
- Mobile number and email address
- Bank account or mobile banking details (bKash, Nagad, Rocket, Upay)
- Required details from National ID card or passport (for identity verification)
- Address details
2.2 Automatically Collected Information
The following information is collected automatically when you use the bd111 platform:
- Device type, operating system, and browser version
- IP address and internet service provider (ISP) details
- Session duration, pages visited, and click patterns
- Login time and logout time
- Transaction history — deposit and withdrawal records
- Gameplay history and betting activity
2.3 Cookies and Tracking Technologies
Cookies are used on the bd111 website. Cookies are small text files stored on your device. They are used to keep your account session active, remember preferences, and analyse platform performance. It is possible to disable cookies from your browser settings, but this may limit the functionality of some services.
3 Purpose of Using Information
bd111 uses collected information only for specific purposes. No information is used for unnecessary or unauthorised purposes.
3.1 Primary Use
- Account management: To handle registration, verify login, and ensure account security.
- Identity verification: To prevent fraudulent activity and confirm age verification (21+).
- Payment processing: To complete deposit and withdrawal transactions — via bKash, Nagad, Rocket, Upay, and bank transfer.
- Customer support: To provide assistance via live chat and email.
- Bonuses and promotions: To determine and deliver offers based on your eligibility.
3.2 Legal and Security Use
- To prevent money laundering and fulfil related legal obligations
- To prevent account fraud and unauthorised access
- To improve the platform's security measures
- To fulfil legitimate requests from legal authorities
3.3 Platform Development
- To analyse and improve the user experience
- To identify and resolve technical issues
- To assess demand for new games and services
bd111 never sells your personal information to advertising companies or third parties.
4 Information Sharing and Disclosure
bd111 may share your information with third parties to a limited extent and in specific circumstances. Information is not shared outside the cases described below.
4.1 Payment Partners
The necessary payment information is shared with bKash, Nagad, Rocket, Upay, and the relevant banks to complete transactions. This information is used solely to verify and process transactions.
4.2 Technology and Service Providers
Limited information may be shared with trusted technology partners for cloud services, security systems, and platform operations. These partners are required to comply with our guidelines and privacy standards.
4.3 Legal Obligations
Legally required information may be disclosed pursuant to court orders, legitimate requests from government authorities, or criminal investigations.
4.4 Business Changes
If any merger, acquisition, or sale occurs in bd111's business structure, your information may form part of that process. However, the new party will be required to comply with this privacy policy.
5 Data Security Measures
bd111 takes industry-standard technical and organisational measures to protect your personal information. All data transmission is secured using SSL encryption technology.
5.1 Technical Security
- SSL/TLS Encryption: All data exchanged between the website and the server is encrypted.
- Secure Password Storage: Passwords are never stored directly — only encrypted hashes are retained.
- Two-Factor Verification (OTP): Additional verification during suspicious logins or large transactions.
- Firewall and Intrusion Detection: Measures to prevent unauthorised access.
- Regular Security Audits: Periodic audits to identify and address platform vulnerabilities.
5.2 Organisational Security
- Access to data is restricted to authorised staff only
- Regular training for staff on privacy and data protection
- Procedures for prompt action in the event of a data breach and for notifying affected users
No data transmission over the internet is entirely risk-free. Although bd111 ensures the highest level of protection, no method can be claimed to be 100% secure. Keeping your account password confidential and changing it regularly is your own responsibility.
6 Data Retention Period
bd111 does not retain information beyond the necessary period. The retention periods for different types of information are set out below.
6.1 Account Information
All registration information is retained for as long as your account remains active. Even after an account is closed, information may be kept for a specified period for legal and regulatory requirements.
6.2 Transaction Records
Financial transaction records — deposit and withdrawal history — may be retained for an extended period for legal obligations and dispute resolution purposes.
6.3 Session and Log Data
General browsing logs, session data, and device data are automatically deleted after a set period.
6.4 Requests to Delete Information
You may request the deletion of your information in certain circumstances. However, it may not be possible to fulfil this request in cases of legal obligations, unresolved transactions, or ongoing investigations.
7 Your Rights and Controls
Every user registered at bd111 holds specific rights regarding their personal information. To exercise these rights, contact bd111's support team.
7.1 Right to Access Information
You may request to know what information about you is stored at bd111. Following verification, a summary of the relevant information will be provided.
7.2 Right to Correct Information
If your account contains incorrect or outdated information, you may request a correction. The correction will be made after identity verification.
7.3 Right to Data Portability
In certain circumstances, you may request to receive the information you have provided in a structured format.
7.4 Right to Object to Processing
You have the right to object to the processing of certain information related to marketing messages or profiling.
In accordance with the Responsible Gaming Guidelines, if you feel that you need to control your gaming behaviour, you may request that your account be temporarily or permanently closed.
8 Protection of Minors' Information
bd111 strictly prohibits registration by anyone under 21 years of age. This platform does not knowingly collect information from minors.
Age is verified at the time of registration. If a user creates an account by providing a false age, once discovered, the account will be closed immediately and all associated information will be deleted.
If you become aware that a person under 21 years of age has created an account on bd111, please notify our support team immediately.
9 Third-Party Services
The bd111 platform works with game providers — such as Pragmatic Play, PG Soft, JILI, Evolution, Spribe — and payment processors. These third parties are governed by their own privacy policies.
During gameplay, some data may be transmitted directly to the game studio's servers. bd111 is not responsible for these third parties' data management practices, but works only with trusted and secure providers.
Payment processors — bKash, Nagad, Rocket, and Upay — follow their own privacy policies and security standards. bd111 does not directly store your mobile banking PIN or password during a transaction.
10 Policy Changes and Updates
bd111 reserves the right to change this privacy policy at any time. For significant changes, users will be notified via their registered email or a notice on the platform.
If you continue to use the platform after a change, you will automatically be considered to have agreed to the new policy. Therefore, please review this page regularly. The "Last Updated" date at the top of the page will always be kept current.
If you do not agree to the updated policy, you must stop using bd111's services and request that your account be closed.
This privacy policy was last revised in January 2025. It applies to all services and platform operations of bd111.
11 Contact Us
If you have any questions, objections, or requests regarding this privacy policy, please contact bd111's support team. Our team is available in both Bengali and English, seven days a week, twenty-four hours a day.
To learn more about bd111, visit our About Us page, where the platform's goals and services are described in detail. You can also visit the Frequently Asked Questions (FAQ) page for answers to common questions.