FAQ

bd111 FAQ — Deposit and Bonus and Account

Whether you are new to bd111 or already playing, find all your answers in one place — deposits, bonus terms, cricket betting, account security and membership. Browse the sections below or click directly on the topic you want.

Deposits

Deposit

The minimum deposit at bd111 is ৳300, regardless of the method — bKash, Nagad, Rocket, Upay or bank transfer. You can deposit ৳300 or more and it will be credited to your account instantly. As a new member, your first deposit also qualifies for the welcome bonus.

Log in to bd111, go to the deposit menu and select bKash. Send the payment to the number shown and confirm the transaction ID. Your balance is usually updated within a few minutes. Double-check the mobile number and amount — incorrect details may delay the process. If you have any issues, contact live chat.

bd111 supports the most popular mobile banking services in Bangladesh. Both deposits and withdrawals are available via bKash, Nagad, Rocket, Upay and bank transfer (major banks including Dutch-Bangla, BRAC and Islami Bank). The minimum withdrawal amount is ৳1,000 and is usually processed within 5–30 minutes.

Network delays can sometimes take a few minutes. Refresh the page and wait 5–10 minutes. If the balance still has not updated, contact bd111's 24/7 live chat with your transaction reference number. The support team will verify and resolve it quickly.

For information on any charges that bd111 itself applies to deposits and withdrawals, please check the Terms and Conditions section. The payment method's own policies may differ. Read the Terms and Conditions page directly or ask support for details.

Stay Safe

Security

A strong password should be at least 8 characters long and include uppercase letters, lowercase letters, numbers and special characters (such as @, #, !). Do not use your date of birth or mobile number as a password. It is best not to reuse the same password on any site, including bd111. Change your password every few months.

Change your password immediately. Then notify bd111 via 24/7 live chat or email — the support team can temporarily lock the account and investigate. Also check recent transactions in your bKash or Nagad app, and report anything suspicious to that service as well. Acting quickly is the best approach.

No bd111 support staff or representative will ever ask for your OTP, password or bKash/Nagad PIN. If anyone asks for these, it is a fraud attempt. Do not respond to such messages or calls, and report it to us directly through bd111's official live chat. Keep your details entirely to yourself.

Yes. bd111 uses SSL encryption, which keeps all data exchanged between your browser and the site's server secure. Payment-related information is also processed through encrypted channels. Read the Privacy Policy page for more details.

Cricket and Sports Betting

Cricket

In an accumulator or multi-bet, the decimal odds of each selection are multiplied together. For example, if 3 selections have odds of 1.40, 1.50 and 1.70, the combined odds are 1.40 × 1.50 × 1.70 = 3.57 (approximately). A ৳100 bet returns ৳357 if all selections win. However, if any one selection loses, the entire ৳100 stake is lost. Full details are on the bd111 cricket betting page.

Yes. bd111 offers betting on BPL, IPL, T20 World Cup and all international matches featuring the Bangladesh Tigers. Both live betting and pre-match betting are supported. Odds are updated before and during matches, so pay attention to when you place your bet.

A simple rule for reading decimal odds: multiply your stake by the odds — that is your total return (including your original stake). For example, if Team A's odds are 2.50 and you stake ৳500, you get back ৳1,250 if you win (৳750 profit + ৳500 stake). If Team B's odds are 1.80, a ৳500 stake returns ৳900 (৳400 profit).

If a match is abandoned or has no result due to rain or any other reason, the bet is generally voided and the original stake is returned. In a multi-bet, if one leg is voided, that leg's odds are treated as 1.00 and the remaining legs are settled as normal. Check the Terms and Conditions for the specific rules.

Popular cricket markets at bd111 include Match Winner, Toss, First Innings Runs, Top Batter, Total Sixes, Over/Under Runs and Player Performance markets. You can also bet during live matches with real-time odds. Visit the Sports section of the site to see all available markets.

Bonus Terms

Bonus

Open a new account at bd111 and make your first deposit to receive a 120% welcome bonus, up to a maximum of ৳20,000. Example: deposit ৳1,000 and ৳1,200 is added as a bonus, giving a total balance of ৳2,200. To receive the bonus, complete account verification after signing up and follow the instructions in the Promotions section.

A wagering requirement is the condition that sets how many times you must bet the bonus amount before you can withdraw it. At bd111, this is 20 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,200 bonus — the wagering requirement is ৳1,200 × 20 = ৳24,000. This means you must place a total of ৳24,000 in bets before withdrawing your bonus winnings.

Generally, bd111 slots and most casino games count towards wagering. However, certain live casino games or table games may count partially or not at all. For accurate information, check bd111's detailed bonus terms or ask support. You cannot attempt to withdraw a bonus before the wagering requirement is met.

Whether a bonus can be cancelled depends on the site's specific rules. Generally, once wagering has started after accepting a bonus it may not be possible to cancel, but if you contact support before wagering begins the process may be possible. Ask bd111's live chat support for the correct guidance.

bd111's welcome bonus is 120%, up to a maximum of ৳20,000. If you deposit ৳33,400 the bonus will be ৳20,000 (the maximum cap), giving a total balance of ৳53,400. The wagering requirement on this bonus will be ৳20,000 × 20 = ৳4,00,000. Keep in mind — the bonus is not free money alongside your deposit; it must be earned through betting.

Member Account

Account

To register at bd111, you need an active mobile number, username, password, and age verification details. Only people aged 21 or above can open an account. Once registration is complete and your account is verified, all services will be available. Visit the bd111 login page for detailed instructions.

For security reasons, logging in from a new device or browser may require OTP verification. The OTP will be sent to your registered mobile — keep it to yourself and never share it with anyone. After logging in on a new device, you can save it as a trusted device.

Click the "Forgot password?" option on the bd111 login page. Enter your registered mobile number or email and a reset link or OTP will be sent to you. Use it to set a new password. If you have trouble with this process, contact 24/7 live chat directly for quick assistance.

Go to the Account Profile section where you will find options to change your name, email or contact details. In some cases an OTP may be required for verification. For important changes such as your mobile number, it is better to get help from bd111 support to ensure your security.

At bd111, usernames must generally be a combination of English letters and numbers, and cannot be changed once set — so choose carefully. Passwords should be at least 8 characters and include mixed case and special characters. Do not use personal information (your name, date of birth) as a password.

Still have questions?

If you couldn't find a solution to your problem in the answers above, bd111's support team is always ready to help. Support is available in both Bengali and English, at any time of day or night.

24/7 Live Chat Log in to the site and talk to us directly via live chat at any time.
Email Support To report a detailed issue, email us at: [email protected]